General Terms and Conditions

These Terms and Conditions set out the rules for using our gaming platform and describe the relationship between us and our users. We provide online casino and betting services subject to the rules below. By registering an account and using the site you agree to comply with these terms and any other rules published on our site.

Account responsibilities

Account holders are responsible for keeping login details secure and for all activity that occurs under their account. You must provide accurate personal information and update it when necessary. We may require identity and payment verification before processing withdrawals or at any time to comply with security checks. Only one account is permitted per person, household or IP address unless we expressly allow otherwise.

Eligibility requirements

To open an account you must meet our eligibility criteria. You must be of legal gambling age in your jurisdiction and able to enter into a binding agreement. We do not accept accounts from players in restricted or prohibited territories listed in our on-site terms. We may refuse registration or suspend accounts when eligibility cannot be verified.

Acceptable platform use

Users must not attempt to manipulate games, exploit bonuses, use automated tools or engage in fraudulent activity. Account sharing, collusion, chargebacks, or any form of abuse intended to circumvent our rules is prohibited. We reserve the right to block bets, withhold funds or close accounts where misuse is suspected.

General bonus and promotion rules

Promotions are subject to specific terms published with each offer. Bonuses and free spins are non-transferable and may have wagering requirements, contribution limits by game, maximum bet caps during play with bonus funds and time limits. Wagering requirements apply before bonus balances or free spin winnings can be withdrawn; many promotions carry a 40x wagering requirement, though specific campaigns may vary. We may refuse bonus play or reclaim bonuses in cases of abuse or where promotional terms are breached.

Deposits and withdrawals

We accept a range of payment methods as shown in the cashier. Minimum and maximum limits depend on the selected method and your region. Deposits are usually processed instantly for cards, e-wallets and crypto, while bank transfers may take longer.

Verification and processing

Withdrawal requests are subject to verification checks and our internal review. We may request identity documents, proof of address and evidence of payment method ownership. Withdrawals are generally processed after any required verification is complete; processing times depend on the chosen method and may include an internal review period.

Dispute resolution

If you have a complaint about our services please contact customer support so we can try to resolve the matter. Where disputes cannot be resolved informally we will follow our internal complaints procedure. We aim to respond to queries promptly and to investigate issues in a fair manner.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and, where appropriate, notified to account holders. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. For clarity on any point in these terms please contact our support team via the site.