Contact Us
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. Whether you need help verifying your account, checking a withdrawal, troubleshooting a technical problem or providing feedback about promotions, reach out and we will respond promptly. We handle verification, withdrawals and promotion questions quickly and professionally. Use the channels below for fast support, billing enquiries or affiliate requests - we aim for clear, practical answers and quick resolution.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email and live chat, account and technical help) |
| General enquiries | [email protected] (payments, billing and general questions) |
| Affiliate enquiries | [email protected] (partnerships, commission reports and tracking) |
| Phone | +1 312 847 3921 (available for urgent account issues and verification) |
| Working hours | Mon-Fri, 09:00-22:00; Sat-Sun, 10:00-18:00 |
Email assistance
Email is the preferred contact method for detailed requests, account-related issues, or any situation that requires documents or explanations. Please send your message to [email protected] and include a clear subject line, your account ID and current contact details. Providing this information up front reduces delays and helps our team process and respond to your request more quickly.
Submit your enquiry
Response Time
Our support team aims to respond promptly to all enquiries. Most questions are answered within one business day. Complex cases that require verification or coordination with other departments may take longer depending on their nature. If you need faster help, use live chat for immediate assistance during active hours or email [email protected] and we’ll get back to you as soon as possible.
Feedback
Tell us what you think - share feedback, suggestions, or ideas to help improve the site. We read every message carefully and use your input to refine features, fix issues, and improve the overall user experience. Send your comments via the contact form or email [email protected], and thanks for helping us make the casino better for everyone.